Position Title: Supportive Services Specialist

Reports To:  One-Stop Center Manager

 Summary:   Provides support to all Centers, including the Demonstration Grant by processing participant supportive services.

Duties and Responsibilities:

•  Processes all supportive service payments including ensuring information is accurate, back up documentation is validated and purchase orders are completed and submitted.
•  Collects and distributing checks to each Center.
• Contacts vendors to resolve any issues or concerns. Assists with the procurement of vendors as needed
• Communicates with staff regarding any issues or concerns with documentation and status of payment.
•  Maintains accurate and up-to-date program databases; generates supportive services related documents and reports and submits as required.
• Assists in maintaining an accurate record (file) system for each program participant.
•  Contributes to the team effort by performing other duties as assigned.

Qualifications:

•  High school diploma or equivalent (GED).
• One to two years of clerical and/or customer service experience.
•  Computer skills necessary to utilize word processing and spreadsheet software applications.
•  Excellent communication and interpersonal skills necessary to provide courteous and accurate information to vendors and staff.
• Mental ability to handle pressures related to performing multiple tasks requiring concentration and attention to detail with frequent disruptions due to people and/or telephone calls.
• Bilingual language skills in English/Spanish or English/Arabic is preferred.  
•  Physical ability to occasionally sit at a computer terminal for extended periods of time when entering data information.
• Must have a valid Michigan driver license.  Incumbent must also have reliable mean of transportation to travel to various locations outside of the office.

 Equal Opportunity Employer